Plex an error occurred while attempting to play this video fire tv. 7639 Player Version#:10.
Plex an error occurred while attempting to play this video fire tv Local plays fine. plexdebug. 3478 beta aswell. 32. 1-69057 Update 3, installed through Package Center) Player Version#: 1. 23. I have a Samsung 4k tv (QN75Q80T) with Samsung soundbar and the nvidia shield pro. Ended up with a corrupted database (unrelated I think) and I rebuilt with a fresh docker, so new database and key. Then, refresh the library, and delete all trash and the newly created folder. 2. Same here, from a "An error occurred while attempting to play this video. For questions and comments about the Plex Media Server. I've been running my Plex on windows 10/11 all in one hp PC and I've had nothing but issues with newer files being added to play whether it's 1080/4k files but tv shows have no problem playing no matter if it's 480/720/1080. This is a weird one I can access my server just fine from outside of my network. 23432 NVIDA Shield Pro as the PMS Fire TV Stick 2nd-gen (local network) Fire TV 3rd-gen (remote network) Unfortunately I can’t play or transcode 4k HEVC files from my media server on Fire TV devices. Occasionally when I try playing the movie I wanted to watch before I discovered this issue, it will go to the playback screen and I can see the buffer fill up on the progress bar, but nothing happens when I press play and seeking around doesn’t start playback either. This is going on for almost 1 month now on the Plex Shield version. So I’ve got Plex running on a number of devices in my house. 1 I’ve started getting the error: “The file associated with this item is not accessible by the server. 4 NOTE: for 2022 – Plex has come a long way since this FAQ was originally written, HW transcoding has become more available and more stable, and tone mapping was recently added to address the hdr/sdr color conversion issues. The next day I have to force stop the app, clear cache, and Plex on Nvidia Shield wont play 4k True HD or DTS master Loading “An error occurred while attempting to play this video. " This error started last night after no issues previous days. Initial setup. I also have a WD My Cloud Home device. I looked and … Server Version#: 1. 6442 Player Version#: can’t tell, chromecast logging-10-02. It doesn’t matter if they are from opensubtitles. I had no problems at first but for the last couple of days I can not play two series that It seems like this issue has been around for ages. New replies are no longer allowed. An Error Occurred While Attempting to Play This Video With - Plex Forum Loading An Error Occurred While Attempting to Play This Video With - Plex Forum Loading Note that the steps to change transcoding quality may vary depending on the Plex app (e. I change the video to convert automatically and then it starts immediately. I tried deleting and reinstalling the app, updating the app and server, etc. Loading Any updates on this? Not sure who this may help. 25719 (1d75c2cc) The plex server is hosted on my QNAP NAS. Logs are attached. A week or so ago, I was using the Plex app for Chromecast with Google TV model GZRNL and I noticed that something had updated because navigating the Western Digital keep falling behind with their support of Plex Media Server for their My Cloud Home & Duo devices. Feb. I mostly stream from my Google TV in the living room and my Fire TV in the bedroom and again never have a single issue. 8 KB) Hey there, I am periodically not able to view content on my chromecast device, even though I am at the same moment to stream via android app or on my laptop. There are some green flashes and the video stutters a little but everthing goes back to normal after a second. g. It will be very much appreciated when it’s fixed. also have a few users who are encountering the same errors with the 4K Fire Stick due to the recent update. 6. It says its playing local at 96 mbps with both video and audio on direct play. 18. 34811 In the settings of the Chromecast I have Dolby Atmos turned off. Adjust automatically causes the audio to 3. 3 - Trinnov Altitude 16, Anthem STR Power Amp, MCA 525, MCA 225, Revel F328Be, Revel C426Be, Paradigm CI Elite E80-R, CI Elite E80-A, 3x PSA Plex works on one tv but not the other which uses Fire 4K TV stick. 9583 Hello, since only recently (2, 3 days max), I am unable to play videos with subtitles when I set the subtitle burn to auto. Hello, did you try to desactivate “direct play” and activate “direct streaming” (picture in french) An error occurred while attempting to play this video - Plex Forum Loading So I recently migrated Plex to Unraid, migration went fine and everything was working. 4707 Player Version#: Android App or any remote player including tvs Plex Media Server Logs_2021-06-26_13-21-45. tv, so it doesn’t appear to be a networking issue. On other shows, I save directly to the Plex library directory. Chromecast is just a client, you will have to go to your computer on which you installed the Plex Media Server to be able to access the log files. 858 Player Version#: 7. It is unimaginable to me that only when using a secure setting the android devices stop working and the other way around the web, windows app and iOS stop working when NOT using a secure connection. Previously I could support multiple uses and my upload was 30 to 50 Mbps. An error occurred while attempting to play this video - Plex Forum Loading Firestick - New Video Player doesn’t go to next video Plex PlayersStreaming Devices fire-tv gibitPlex Pass 24. 8994 Player Version#: 10. Not sure who this may help. 7349 Player Version#: 9. 659) runs on Win10 Pro x64. 14216 Dear all, I am having difficulties while trying to play 4k videos on one of my clients. 12. Up until yesterday I was able to play all If you have a capable AVR just turn on passthrough for everything. i know i had the same issue with TrueHD forcing a transcode. I share my Plex with a few friends and family, and the 2 or 3 ppl that complain the most about playback Hi! Come and join us at Synology Community. Server Version#:3. When I try to play something Server Version#: 1. Playback Error - An error occurred trying to play - Plex Forum Loading Welcome to /r/AMD — the subreddit for all things AMD; come talk about Ryzen, Radeon, Zen3, RDNA3, EPYC, Threadripper, rumors, reviews, news and more. , or running at the same time. My internet upload speed is capped Server Version#:1. For some reason it can't play HEVC (Main 10) Files. However, on the JBL LINK BAR, which runs Android TV, I started to have issues with playback. 4881-e2e58f321 Player Version#: 8. with messages saying S1001 Network, Conversion failed, drive mounted, and more? Here are fixes to all the Plex playback errors. From time to time (even very often) whe For questions and comments about the Plex Media Server. My desktop and laptop (using fully updated Firefox, Over the past two weeks PMS has only supported 3 to 4 users approx. Android Samsung s23 ultra - an error occurred while trying to play this Loading I tried downgrading the app but it did not solve the problem. 14. 1579 I use NextPVR to record programs on my Windows PC. It fails after the first episode is played when it tries to search for the next. 4061-d3f45728 (Windows) 10. 30. 26670 I have been experiencing it for a while. You must change the default settings to match your CPU performance. Otherwise Plex wants to transcode full fat TrueHD to low bit rate OPUS. Clear Plex app cache, go into the app, play a short video, check cache, go back to the video, ff/rw the video a few times, check Shield: weird issue with recent movies - Plex Forum Loading Posted by u/R0bz3ta - 1 vote and 2 comments I’ll accept a glitch if one should ever occur, but I won’t accept mysterious errors. Able to play on the server too so it isn’t the files I want to play. Fire Stick error when trying to play media from remote server Loading Server Version#: 1. 855 Player Version#: 10. This issue below can Great. Can the defect / limitation everyone is experiencing re: music playback via plex clients including but not limited to android-tv clients please be addressed? my working theory (per: Reddit - Dive into anything), music files are not streamed per se, but are buffered/copied to the client as part of playback, when enough files are copied across and there is no room for the What i dont understand, and i want to understand is how come one h264 works, and another wont? How come one HEVC works and another wont? What is the difference that makes it bad, maybe i can fix that locally, and not have to go through getting another solution for the server, and also paying for something i wouldn't really use, since i only use Plex inside my home. The server is periodically just "crashing" (still running, no errors, though behavior is as if it did time out and crash and I Abdullah is a Google IT certified Help Desk Technician with extensive experience in providing technical support to system users. 10 Mbps upload speed. For me, I get this message a Hello, A day after installing my plex server, (noted that on the first day everything was going great) I have a very big problem that prevents me from reading my films from my TV. This is the only device where this problem occurs. Server version:1. 17. Haven't had the problem since, so it's felt fixed for about a month now. Nothing works. So far I’m unable to play any media from the Plex server on my Android phone nor on the Playstation 5 Plex app. If you use the TV's internal speakers let the device handle the audio. A particular sports file for example can play on my Android/Samsung TV, but not Windows Unable to play any Live TV channels since upgrading to the - Plex Forum Loading This topic was automatically closed 90 days after the last reply. 25* Check if you have subtitles enabled for your media and disable them Hey guys I’ve just noticed an extremely infuriating bug, for context here’s my current set-up: Have 1TB HDD hooked up to RT-AC68U mounted as a Samba Share and mounted on the Shield itself as network storage. Please verify that the file exists and the necessary drive is available. Shows play as original on shield tv but just sits and spins. I’ve been able to enter via Plex Web and allow insecure connections (like I did in Android tv Plex APP). It's affecting phones and the many Android TVs. 7. Constantly getting "An error occurred while attempting to play this video Upgraded to v1. Playback errors, such as loading items to play, can happen for various reasons. After trying every single thing I went into network and set the secure connection to preferred. That's the one thing I didn't do. 17967 Hello, I am receiving a playblack error when I try to play a certain file within the plex Android app via my Step 1 Launch the software the import the Plex videos by clicking the Plus button at the center of the interface. but if you've checked that already, then not sure what else is wrong. I tried logging out and back in to the Plex throws this error on all remote videos. 968 (cf7c30d2) Device: Hisense U6G I don’t seem to be able to play back movies that utilize DTS-HD MA audio in some situations, mainly 5. 71. First of all, make sure to update your Plex Media Server and app to the latest releases. When I then go to the individual episode through plex manually, instead of using shuffle or just starting at an episode and letting it play to the next one, and select it, it will play just fine after erroring out 10 sec previous. Plex Server will no longer play new movies it finds on my NAS device Loading Local players not using HDR10 fallback with 4K DoVi/HDR10 - Plex Forum Loading This happens to me on any Android client if they're requesting transcoding. 111. Following this, my music library doesn’t play properly on my nvidia sheilds and the Plex Look up a few posts and sideload the version sixones posted. However I was having trouble with a movie that I know was working prior to me changing this option, so I just turned that off and now it's working again. Been using plex for the last 2 months now. Plex. 25. 2156 Player Version#: 7. I do think it has to do with transcoding. ). The first 4 ‘rules’ generally are no longer as important as they once were, but may still be a good thing to bear in mind. It is also possible for the video file to become corrupt due to an abrupt interruption during the transfer, downloading, or processing of the file or The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. 5. Right on! Yea HBO Max is the biggest b*tch. Hi guys, my PMS (1. A place to answer all your Synology questions. I had the same problem on a Windows 7 based Plex server so I migrated to a 2012 MacBook Air and still seemingly have the same problem. Both return errors of “An Error Server Version#: 1. Posted by u/ansky201 - 1 vote and no comments Just the answer that I needed to solve the same issue I encountered. 8992, No Videos will play - Plex Forum Loading Unsupported codec packs or device drivers mostly cause video playback errors. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright Not sure who this may help. 1 channel. That’s it! You can play the video file again to verify if the issue has been resolved. Web Client's transcoding works, but Android devices fail. This happened to me on both a Chromecast with Google TV and a Fire TV 4K Max, which I've returned both because Plex was barely usable. ts files and then save them to the directory that Plex Server watches (using the TS Unprocessed profile). 28. zip (3. In the Google TV Plex app I found a video that wouldn't play, then just went back and forth between the video and the Settings area. On some shows, I have MCEBuddy zap the recorded . 868 So I recently got a Terramaster F4-212 to move my plex server off of my gaming PC and put it on a NAS. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. de/gp/product/B072PV6K8J I have a Nebula Capsule Max (Android) where I watch Plex TV Shows/Movies from time to time. I know plex is aware of the issue, but they FireTV streaming continually crashing regardless if live stream or a recorded stream? Streaming Devices. i have even done a clean install and moved the data back over and its How to Fix Video Playing Errors on Plex Play Smaller Videos. 21. Dolby Vision, is an Server Version#: 1. I then switch it back to original to keep watching. Unsupported Format: The files you are trying to access might be in a format your device doesn’t support. There’s nothing wrong with the connection, all I've seen posts from others getting this message, but they all appear to be a different situation than I'm experiencing. 13. Unable to play media remotly - Remote Access - Plex Forum Loading Server Version#: 1. I have similar issue/fix. So if I don’t tell Chromecast to I use Plex on multiple different platforms, and have been having trouble with streaming Video On Demand content. SOLUTION: Conversion failed. While connected to my Plex server and without the video downloaded, the video plays fine ( video For questions and comments about the Plex Media Server. Solved my issue but not sure what the consequences of doing that are. 20351 I recently got a NVIDIA Shield TV Pro and I’m having issues playing some media to it. 1 Whenever I try to Transcoding an error occurred while attempting to play this video Loading Error | server is not powerful enough to convert video Loading HT Video: JVC NZ9+DCR, Lumagen RP, StudioTek 130 G4, ATV4K, Xbox Series X, Bell Fibe Receiver HT Audio: 7. I have tried to pay via my LAN connected to the server and I receive the same message. 41. I can play the same files ok on an iPhone, MacOS, and on the Shield Pro Plex Plex says its "Direct Play" 1080 while the troubled user's says "Direct Stream", 720. 22702 Hello, I am a bit lost. This feature works very well for me on every platform I’ve tried (Samsung Smart TV, iOS, Chrome Browser) EXCEPT for my NVIDIA Shield. You can do this by reducing the quality of Unfortunately I can’t play or transcode 4k HEVC files from my media server on Fire TV devices. Since setting it up I've been tinkering with Unraid settings like adding a cache drive and changing how the shares are moving between the cache drive and array. VLC is working just fine with the same videos so i assume its something on plex end which should be You can rename the library folder to another name, like Videos to Videos1, and create a new folder with the same name as its original name (Videos). I know the Fire tablet is kind of crap, but I bought it specifically for Plex and it's always worked great for that purpose. All drivers of my NUC8 are up2date. 10. Some videos are not able to be played, and I can’t figure out why. when i enabled passthru in the settings of the app, it fixed the issue and my receiver was doing the decoding of truehd. 2852 Player Version#:8. As of writing the latest build they offer is 1. 3. I logged in on my Samsung phone to see if I could do it there and it won’t let me there either . 1 Player Version#:3. Ask a question or start a discussion now. The Web interface of the plex Media server in your Plex settings -> Manage -> Console also has the log files, there you can filter for warnings and errors and see directly what is happening. 2 different firesticks both set to direct stream. If you’re getting this This Solution worked for me: (Synology nas server and Nvidia shield client) In Plex settings in Shield, go down to Plex media server advanced; optical encodings; select only ‘DTS’ (uncheck Video is at least playing using the VLC fire tv app and Plex with DLNA as a workaround until it’s fixed. Choose the desired folder on your Internal Storage and press the Move Here button to relocate the file from SD Card to your device’s primary storage. 0. 122 votes, 57 comments. Up until recently, it was running just fine. But when attempting to access it from any other device inside my network, I can’t. 69. 20. 3711 Player Version#: 8. Seems since the client update on Fire TV devices, users are unable to stream HVEC. 100% of the time. 3252 Player Version#: 8. Recently I was getting a I moved from the Google TV’s to new Amazon Fire TV Stick 4K Max devices and I’m having some problems with random videos that I didn’t have with the Google TV. Will try that tonight. 1. Server Version#: 1. 23227 and 8. The public build of Plex Media Server is versions ahead at 1. If you are using many devices, the media player may stop working if there is a device conflict. android-tv, fire-tv Are you facing- 'An Error Occurred While Attempting to Play Video on Plex'? This guide has easy methods to solve this issue. This page is community-driven and not run by or affiliated with Plex, Inc. I can play the same media on a desktop with chrome at App. 83. . 8. 4. Nothing has changed within my network configuration, but all of a sudden, something that has worked for over a year, no longer will play any form of media via Plex. 4881-e2e58f321. I use the same hardware on every client (Xiaomi Mi Box S) and I am abl Fix Error An error occurred while attempting to play this video Please check your connection and tryFix Error An error occurred while attempting to play this I have a TV show - HEVC 10-bit with AAC audio. 7639 Player Version#:10. , Android, iOS, Smart TV, etc. 3876 Player Version#: 8. Firestick Max 4k Issues Playing . You can watch it happen in real time. 2350 Player Version#: 8. I individually tried every option in the Advanced To resolve Plex an error occurred while attempting to play video, you need to change the transcoder settings of the app. Now it works! Thanks everybody for the help The team at Techbulletin is always up-to-date on all the newest technological developments throughout the globe and offers IT support content for readers. Please check your connection and try again. 3162 It doesnt matter what version I am on, I keep getting this I have tried to un-install Plex Media Server, Re-Install Plex Media Server, Reboot my PC, Rebuild the database and then finally the only thing that worked was to un-install Plex Media Server and then install version 1-24-4-5081 then I was able to play all items again on my server. It isn’t available in the PLEX app on my LG Oled C9 TV with Web OS 05. Plex is now struggling to connect to itself even directly on the localhost/127. amazon. x which was pushed in Feb, 2020. Step 2 When the videos are loaded, click the arrow button in the Convert All To section and choose a format that Server Version#: Latest Player Version#: Latest Since latest Mi Box S update(2-3 days ago) plex cant play any video. This causes issues as we need an update for some of the newer clients (android, smart TVs, Server Version#: 1. These can include Plex Cloud, Plex Web, Plex for Roku, and Plex for Android among others. Files can play in VLC over the network, Media Player Classic too. 256 using Tdarr. I set a sleep timer on the tv. He has a proven track record of effectively resolving IT issues, and is adept at working with tools like Jira and ZenDesk to This topic was automatically closed 90 days after the last reply. Connection Error when playing films on android tv app Loading No idea. *Disclaimer: this H264 setting is available on Android and Android TV only. Now, Okay, Compared to the normal android app you get when using a tablet or a phone the Android TV version is absoutly terrible but why is it? Why do I have to go through 2 menus just to get to all my shows or movies on my tablet its swipe to the left and click boom job done Why do I have to TVShows -> TVShows Also why is it when I have it filtered to only show I suspect some certificate mess up by Plex is at fault since, after I add a new media source (I am using SAMBA) it works fine until I restart the SAMBA share, then it stops working permanently (until I create a new share). 19. 5554 I’ve had my Plex server running on UnRaid for some years now and it works flawlessly on all of my devices. I have a 4K Firestick which has been pretty faultless in everything I’ve asked of it until now. I was struggling with this problem and was able to solve it by turning off EAC3 support in my player in turn forcing the audio stream to be transcoded to a different format. 4996 (Android phone) I am having an issue recently whereby certain files are unable to play on certain devices. Some of the common causes are listed below you can see: Corrupted Files: The files you’re trying to play can become corrupted during the download or upload process. Tried on the ATV and it worked-ish. 4228 Player Version#: 8. 7639 (Synology DSM 7. 15. Hoping for some suggestions. Today I watched the same series on the afternoon and now wanted to continue in the evening, without An error occurred while attempting to play this video - Plex Forum Loading Not the comment you are looking for, but apparently, the versions of Plex available for TV's native OS aren't always the best or not updated regularly. 7328 Player Version#: 4. I’ll attach log files, but I don’t know what I’m looking for. 7349 OS: Debian Clients version w/issue, Firestick 4k: 9. I tried to set up Plex on a fire stick, and all it did was throw out errors and crash. 6 MB) Works via Web remotely Works when on my internal network Port forwarding enabled and tested open. 29. ” This has occured 3-4 times over the last 2 days. An Error has occurred (After update) - Plex Forum Loading FURTHER UPDATE: Things have slowly been getting worse. now it seems like its happening very often. With ease I was able to set up the NAS, move all 29 votes, 24 comments. txt (349 KB) So I have playback issues on my new Pixel 7 Pro in the Android app. I’m only interested in direct playback since my plex is running on a Raspberry Pi 4. Restarting plex server AND the . not the Plex Media Server (PMS), the Plex player app on Shield. The files are available, and I’ve been able to access them locally. Honestly I don’t remember - I switched to use the live channels app on the nvidia shield. 26670 (caf51fef) I upgraded my Linux PMS to 1. MP4 videos - Plex Forum Loading I'm using a Sony TV with Android and only recently discovered the the Plex app supports pass through which is nice. Plex is refusing to play media stored on our QNAP server - asking me to check the connection. I bought a Roku Media Box (whatever it's called) for $30, and it's been The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. I have my entire library encoded to H. 8395 Player Version#: Android 10. I can 100% confirm that the Chromecast with Google TV and the Windows players don't have this issue, I've tested them side-by-side on the same videos and the Google TV plays them without a problem. org, txt-files in 21 votes, 26 comments. However, the general idea is to find the app’s settings and look for a section related to video Server Version#: 1. (https://www. x. Remote users. Now that we can’t disable the new player on Android any longer, I started telling people to set max h264 levels to disabled and that has worked. I fall asleep with Plex running. My TV is about 8 years old at this point so I think it has something to do with the spec of the hdmi port, the audio codec HBOMax encodes in, and the Chromecast with Google Tv. Hi hoping someone can help. 3463 and tried the 9. I fall asleep to plex playing an old TV show and since the last update we’ve been having issues with that TV Show. 40. When I try to play content I get errors for missing files. I then installed the player and server solution which works great since the shield can direct play & transcode the bulk of my movies. I’m at a loss to find this problem. it has settings that deal with passthru. txt (24. Problem playing certain videos - Desktops & Laptops - Plex Forum Loading Fix Plex Playback Errors like Eror playing video, Conversion failed, Sserver is not powerful, Unexpected problem, Drive is mounted, Loading items to play, etc. That show has HEVC Codec. ” This has been happening on my LG G2 (4. true. 22. I can play the same files ok on an iPhone, MacOS, and on the Shield Pro Plex Client I am having this exact same issue with my Amazon Fire TV 4K device. When another user tried to play the above message is displayed. after the update i started to have this error pop up rarely. This only seems Plex is running great on my roku and iphones, but for some reason it has stopped working on my Fire HD tablet. A conflict occurs when all devices are using the same server resources – memory, interrupt request, etc. Help. I have issues with both Plex playback errors appear during the playback on Roku, Samsung TV, Apple TV, etc. This is because my tv supports Atmos but my soundbar does not. Some TVs with their rarely updated clients still offer the option to disable the 'new player' which seems to fix the issue but it's only a matter of time until this workaround is gone. Server Version#: Player Version#: The problem I’m having is I can log in and watch the library my friend is sharing with me on my Chromebook and I used to be able to do it on my television but now it is not letting me and I do not know why. 6151 Player Version#: 9. The transcoder exited due to an error Loading One last thing, it's actually quite sad how little it takes for this to happen. Please try restarting both the Plex Media Server and this app. So makes sense. Thank you! I have Plex Premium and yet I'm not able to play any of x265 Fire stick. A HDMI Dummy is plugged in. fire tv an error occurred while attempting to play this video.
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