Zwift companion bluetooth pairing Hi Shuji - first time forum poster, and hopefully I can add some more specifics to help with further diagnosis of this issue. Known Issues. But on this laptop, I Since then I’ve done two races on Zwift using it, and in both races I’ve had the Bluetooth connection drop out with a few KM to go. I’ve tried both the Bluetooth and the Companion options. I’ve just spent hours trying to get Zwift to connect to my Neo 2 using my Bluetooth enabled Win 10 laptop. It may take several hours to propagate worldwide, but please update your Companion App when it’s available. Thanks for the help. I’ve ‘forgotten’ all previous connection within my iPhone Bluetooth settings. Would you like to disconnect them?” I don’t believe this is Follow the steps below to pair your heart rate monitor with Zwift. Related Videos; What You Need to Ride 3. Had to reinstall. Nothing worked. Not Good: When using a workout in ERG mode, even though the Zwift app in windows states I am in ERG mode (by stopping to peddle I get the ERG mode Using the Zwift Companion App The Zwift Companion (ZC) app turns your mobile device into a remote control for Zwift and makes Zwifting more fun and social. This dialog box just communicates when that limit is reached. 2: I’m having problems pairing Zwift on my macbook pro with my Tacx Flux. After making sure everything was updated and still not getting any joy, on a lark I tried connecting to bluetooth, When pairing to the Zwift companion app, make sure that the kinetic fit app and any other app that might pair to the kinetic is force stopped (not just closed) on your phone. Unplug the kinetic for about 30 seconds then plug it back in. General Discussion. I have been using the Garmin Speed Sensor 2 and Cadence Sensor 2 along with the Wahoo TICKR on a Cycleops Fluid 2 trainer since October 2019 without any major connectivity issues – just the odd minor Anyway, last night I tried again - note that the Companion app and Zwift Apple TV app are fully up to date. I did notice that when it’s pairing with the TACX app, the Bluetooth light on my trainer is lit. Switched back to direct connect to Macbook Pro, and everything works perfectly. . However it does see the ANT sensors, which means I can use the app I just can't use steering and other features. I have been using the Garmin Speed Sensor 2 and Cadence Sensor 2 along with the Wahoo TICKR on a Cycleops Fluid 2 trainer since October 2019 without any major connectivity issues – just the odd minor Hello, Situation: I connect my smarttrainer (elito suite-t) & heart rate monitor (Polar H10) with bluetooth on my Iphone11 (ios) and pair it to my PC with zwift companion. We completed one large event without issues, but today Bluetooth dropped 55 minutes into a 60 minute event. My mac bluetooth is in and I select bluetooth on the pairing screens but am unable to find any of my paired devices with this option. You can pair BLE natively to the device running Zwift, or bridge the BLE signals via the Companion app, but not both. I have started Zwift and checked blue tooth light is off on the Tacx before-hand and connects when Zwift starts, yet I still have this problem. Also I cannot get it to use my iPhone either for bluetooth pairing. The pairing issue raised its head again - while I could pair my Wahoo Kickr trainer and the cadence sensor, it cannot find my heart rate monitor. Device 2: Android 10 smartphone for the Zwift Companion app. I am using: CooSpo Cadence and Speed Sensor Cycling RPM Sensor Bluetooth ANT+ A normal mountain bike Tacx Boost Turbo Trainer An Acer E5-511 laptop (this is quite an old l/top but I have managed to install Zwift on it) A After a few weeks of my new Tacx smart trainer working mostly without issue, recently when I started it up Zwift wasn’t able to find my trainer in the Paired Devices menu. How to Mount a Bike on a Wheel-On Trainer 3. When you use Zwift on a computer—you can use the Zwift Companion (ZC) app on your mobile device to create a “bridge. I have a Tacx Flux trainer (older than Smart and S versions), that lost pairing with Zwift. 02. I’m beginning to think this is a Bluetooth issue more than ANT. I’m an IT analyst so I thought this should be an easy fix, NOT. Comeon zwift dev team if you’re going to break anything at least don’t break the Long time user. However, ANT+ is much more reliable so I would also suggest you go that route. easy to message others, send Ride Ons, use PowerUps, see your performance . It all worked perfectly! Problem 1: since last week my heart rate monitor will not connect anymore with zwift companion. com I just received my zwift click and one and wanted to jump in straight away. Tried both Apple and Android phones using Companion, no difference in the failure to pair. But I have the Garmin HRM-PRO and haven’t had any problems with it, both using Windows 10+11(sometimes using Ant+ or Bluetooth companion app) and Android tablet (Bluetooth)I dual track ride and runs with my Garmin FR245 as well. I’m running Zwift on Windows, and the Zwift Companion app on my phone (all latest Apple’s Bluetooth device limit for ATV has not changed. 49: 4631: April 13, 2022 Zwift Companion App - Connection Problem. Home wifi up and running with strong signal. We disabled the new pairing wizard feature and would like to know if that’s made a difference to people who’ve reported pairing issues on the Apple TV in the past 2 - 3 weeks. Today, however, my watch wouldn’t connect through the companion app. I have killed Garmin Tacx App and re-installed. (but, not to Companion on iPhone, but the same issues with Zwift whether playing on iPad or Apple TV. Its only the Tacx Neo as my HRM is providing data and all other riders info and my comments still show. It was pretty easy to set up but I cannot get the controllers to connect to the game. The Apple Watch never appears on the Zwift platform “paired devices” screen to even select. Running Bluetooth 4. Since recent Zwift update which kind of coincided with Apple update, the Bluetooth bridge from CA to AppleTV is buggy. First posting. zbri-2749, hdwint-3775. Running the Zwift app on the phone (not Companion), it immediately recognizes the trainer as controllable. It’s connected to bluetooth on iphone XS. - | / Save up to % Save % Save up to Save Sale Sold out In stock. There is no signal 20 minutes after the start. 50. 2 Dec 16, 2019: Companion App Bluetooth pairing issues? [Android] [March 2022] Known Issues. 19: 4105: October 25, 2022 Hello Taro and welcome to Zwift. 15. Find out Hi. Updated firmware. I have selected to pair through my iphone and companion app and the trainer is recognized there. At the moment you’re able to pair your equipment directly through Bluetooth, but if you want to “Pair Through Phone”, you can just tap that same button and be able to open a bridge through the Zwift Companion App. Location is enabled for the companion app. Sometimes. Click or tap “Search” underneath Heart Rate on the Pairing Screen. No issues until this last update. As a consequence I face Long time user. Tried workaround leaving controllers off until Zwift game started (and only turning one In Zwift on The Apple TV I’m able to pair with my iPad (), everything works great. Android. It should do this automatically, haven’t done it this way in awhile, but there is a radio button in the upper left corner of the log in screen that Hi, I just setup my new Zwift Hub Trainer and now am trying to connect my iPhone 12 to the trainer. Today companion app doesn’t connect with my Direto X. 14: 3872: February 14, 2020 I have just just purchased an Elite smart sterzo but cannot connect it to my iMac. However no With two of the same trainers in the building, please make sure you’re pairing to the right one. As a social rider i want to keep my phone on so i can communicate through the Zwift Companion app. Mike explains how to pair things up in this situation. Connect the companion app to your PC via WiFi. Hi all, Beginning just this past week, I have started having similar issues with Garmin Speed Sensor 2 connecting to Zwift Companion App. 32972 on Apple TV 4k with tvOS 12. Elite training app and ugprade see the trainer as usual and connect w/o issues. When you get to the pairing screen in Zwift, open the Companion App. Had quit the event to re-pair. I can see my heartbeat in the wahoo app. It means I don’t have to worry about forgetting to turn data off every time i used the companion app. Apple TV is a hugely popular device for running Zwift, so Zwifters have used workarounds to the 2-device limit ever since Zwift first launched on Apple TV in November 2017. Restart your Mac and re-pair your Bluetooth devices; Fingers crossed!! Learn more at Zwift. 6 out of the box. Hi, make sure it isn’t paired to the PC, then open Zwift, you shouldn’t need the companion app at this point. We have a lot of training stations in our lab at Zwift HQ all broadcasting their Bluetooth signals, so we label each station with the trainer name (KICKR BIKE SHIFT ABC123) and Controller name so there’s no confusion. Trainer does not respond in ERG, all bluetooth connection drops with no warning and then randomly reconnects. I run Zwift on Mac OS Catalina (10. Close out wahoo app. When I pair devices the Kickr shows up (3 devices: power sensor, controllable device and cadence sensor); the HRM Have tried both using AppleTV native bluetooth and Companion App (iphone13). I just received my new Zwift Ride system and set it up today. That said, you should be able to see and pair all of your devices (i. When done in this order, do all the signals pair as expected? FYI - using the Companion app is optional - but if you do, it’s intended to run on a different device from the one that’s running the main app. Not sure what to do. All apps and devices are patched up to most current version. Bluetooth sensors functioning fine with other cycling apps, so problem appears to be Zwift for some reason stopped working with the Bluetooth on my PC. The phone To use Companion as a Bluetooth bridge, make sure phone-based pairing is the selected Bluetooth connection option on the Zwift pairing screen. error, pairing. 7GHZ; 16gb; NVIDIA Quadro K1100M). 1: 337: January 1, 2023 Pairing Elite ® Trainers Our in-game trainer names are based on physical appearance and not model name—so there’s a good chance the two won Hi all, This is a recent development, I’m running a Zwift hub, Garmin Forerunner and Zwift controllers through the companion app bridge to an apple TV4k. The LED on the trainer is blinking green, and I know the trainer is working properly, as I can still connect to the Garmin training app on my phone. It should pop in to the sensor in about 5 seconds. Paired up with Apple TV and all sensors work fine including a heart rate monitor. My kickr suddenly will not pair with companion app. After long puzzle and troubleshooting i turned off my Samsung S20 mobile phone and it suddenly worked. Any tips? companion app connects over bluetooth Xiaomi Mi 9 Se On your phone, make sure that bluetooth is enabled. Has anyone else had this issue? Any suggestions Yes, run the Zwift Companion app on your phone and let that handle the Bluetooth Connections. Select the “Let’s Go” icon to enter the pairing menu. 1903 was said to have Bluetooth issues. I pair through the companion app to my laptop and HR, Cadence and the Kickr power all drop to 0 for a few seconds and then kick back in. 0 Polar HRM 10 I did my research before buying and felt like upgrading was useful to me for steering/controls, so I went along and bought the Zwift Play controllers. Just wondering if someone can help me with an issue i just started to have. Those workarounds include: Connecting through does 3. Running app on laptop via hotspot on my phone. Plugged in and out apple tv Device 1: Android 11 tablet for Zwift. Pair Bluetooth Devices. There was an issue with the fix before so it had to be delayed but we’ve got that sorted out. While using my Tacx Neo 2T through the companion app to my apple tv-4k I have major drop outs after a while. Follow the instructions below to pair your heart rate monitor. 28] [SOLVED] Known Issues. Aft Hi, apologies for a post on a standard topic but im really struggling with dropouts recently. The Click battery is at 97%. Some things to go over is making sure that the device running the Zwift app game, Today, ZC wasn’t losing the map let alone connecting the watch. We are Hey Zwifters, There have been a few reports that the Tickr Fit heart rate monitors sometimes have issues pairing on Mac OS Mojave and native bluetooth. ” You’re ready to go. A friend with a similar configuration (Flux One problem leads to another I’m connecting my Wahoo Kickr, Sterzo, Click, and HRM to Zwift using the Companion App on Android (Samsung S21 to Windows 11), and the connection dies after about an hour and 15 minutes. The free app makes it . Allen_Day (Allen Pair the speed sensor with the Android phone (Bluetooth) Login to Zwift Companion; Login to Zwift on the PC; Wait for game in Zwift Companion; Select “Use Zwift Companion” from the little gear in the upper right corner; Start pairing; Ride On This will pair both speed and cadence sensor, the cadence is wrong, which is normal as I don In my opinion there is either something wrong with the companion app or the whoop band that causes the companion app to drop all bluetooth connections after some time If i don’t pair my whoop band with the companion app, then I almost never experience any dropouts. I have finally figured out how to get all of my bluetooth sensors paired while using Apple TV 4k with Android Companion app. Zwift’s pairing screen behaves a bit oddly if you’re pairing multiple power sources (for example, a smart trainer and power meter pedals). Tried to pair Play up - “too many bluetooth connections” - Followed the advice to pair using Zwift companion and get the same issue - is there a work round - or should I just return play for a refund An apple MacBook Pro, as well as Zwift companion on my phone. Last week everything worked fine in regards to bluetooth connectivity through the companion app. This is the single most frustrating issue I’ve encountered, and it does not appear to Shuji at Zwift HQ here. If you are unable to pair your Tickr Fit, please use Zwift Companion app to bridge your bluetooth signals. This week however it seems the companion app doesn’t detect any devices. As I reported up thread, we’ve been experiencing the H3 and iOS 14. Some instructions can be found on our support page HERE under heading “Using the Zwift The ATV and iPhone 11 Pro running Companion are on the same Wi-Fi network, as they’ve been on and working reliably for ages. I was able to connect both controllers to the Companion App and update their firmware without If you have been struggling, as I have, to get your sensors to pair through the Android companion app while using Zwift on the Apple TV without the sensor reporting “No Signal”, I have some good news. Yet in zwift when on the pairing page it says internal Bluetooth is off. Maria_Saiz (Maria) September 10, I've used built in Bluetooth as well as upgraded dongles and while there PC can see the Kickr Bike, Zwift doesn't seem to find the Bluetooth from the Kickr. If you’re seeing a big delay - you can also purge the cache on your Play Store app. etas-2629. However, my Companion app on the iPhone wont pair with Zwift on Apple TV. The companion app and zwift are connected together as shown by the pulsating cellphone in the upper left corner. e. I have finally figured out how to get all of my bluetooth sensors paired while using Apple TV 4k wi Hi. Choose your HR monitor when it appears. I have rebooted. Sometimes as I unplug and replug my trainer I will get a connection on Zwift, but it will say “no data. I have made sure bluetooth on my phone is off. Chris_Dolby I’ve been using Zwift and Apple TV for about a month now. If you’re seeing a big delay - you can also Hi Just bought Zwift Play. From a quick analysis, it looks like everyone experiencing this is either using Zwift Companion as a bluetooth bridge to pair their HRM, or attempting to pair their HRM to their Zwift Hub. Zwift properly connects to my trainer’s power and cadence, and my chest strap heart rate monitor. No matter what I do or how I try and get it working it just won’t have it. (Also, in my android 11 phone, it shows the same failure, not pairing to any sensor. I see you’re running the Zwift game on a Windows 10 machine and pairing your trainer with Bluetooth. I switched to new garmin fenix 8 and I struggle I could not pair the watch in ant+ to the trainer, it only appear as a bluetooth (BT) device. When i pop the battery cover and reseat it, the LED inside the sensors light up, showing that they I have my bike set up in the barn on a Wahoo Kickr with no WiFi out there. I tried rebooting, reinstallation several times but failed. 0. Symptoms C Dear friends, I’m an avid Zwift user and have the following setup since 2020: Apple TV (on a Phillips television) Wahoo Kickr V5. I’m using an iPhone 11 Pro running iOS 15. Open the Zwift Companion app. I’m sorry your heart rate monitor isn’t pairing through the Zwift Companion app. 49: 4635: April 13, 2022 Android phone not linking with devices. Lately, it stopped recognizing my HRM which was working fine with all other devices and other software on my phone. Update- Just connected all my devices using the Zwift Companion App on my iPhone So, for the past year I’ve been using an Apple TV, connecting my power, cadence and HRM through Zwift Companion on my iPhone. Connected to Companion app ok. 1), Windows 10 version 1909, connection via Bluetooth Good: Pairing is all fine via Bluetooth to my Atom for Power Source, Cadence and Controllable. Worked yesterday. I do hope Zwift will fix their integrations with different Bluetooth devices. If you are using an iOS device, you This is the discussion thread for players who are having problems pairing to the controllable trainer signal using the iOS version of the Zwift Companion app v3. The firmware version is 3. The problem is in the bluetooth section of the Zwift companion there is no way to tell it to “forget a device” thereby freeing it up to be paired to the other iPhone/Companion. 1 fixes this issue, and has been released to the Apple App Store and the Google Play Store. What I found is if you open the zwift app before you put the HR monitor on, it will not work or causes many additional problems. Login or Create a new account. Controllers will not connect. When connecting, my iPad shows a notification asking if my iPad(Bluetooth) should be connectable, so I go into The settings and allow new connections (ish) - it works great. Zwift cannot pair/cannot find my CooSpo. 40/1. My default setup was simple and consisted of an Android Phone running the Zwift app connected to my I started with Zwift on my work laptop, a 2019 HP, nice and fast and up to date. When using Bluetooth - it’s an either / or situation. efficient and fun. I use the Giant Ridesense to give me Cadence and speed data. On my previous laptop, everything connected to zwift fine, no companion app required. todd_fredrickson (todd) October 16, 2021, 3:10pm It all looks in order. Download the Zwift app for Windows and the Zwift Companion app for your iPhone or Android device. I’ve already tried everything I could find: Zwift Companion makes training more . Learn how to pair multiple Bluetooth Low Energy (BLE) devices with the Zwift Companion app for a seamless Zwift experience. 7), with a Kickr and Tickr - both most recent generation, and both paired through the companion app. I’m using Windows 10 on a laptop. Yesterday, the companion app on the watch showed in game status and the heart rate registered, but it would not connect to the zwift app itself. 28 Bluetooth pairing issues using iOS Companion app [September 2021] [v3. The orange Zwift Forums Companion App Bluetooth pairing issues? [Android] [March 2022] Known Issues. ” It would be helpful to know how you are pairing (to Companion App or direct to a Zwift platform), and what platform you run Zwift on. I know Apple TV is limited to 3 Bluetooth connections (My Wahoo Kickr, my This button’s function is to enable the pairing through a Zwift Companion App bridge, you can check this article for more information. I need to shut down Zwift completely once. Tried both Apple and Android phones using Companion, no differ I trying to pair my Kurt Kinetic Control Trainer to Zwift through the Kurt Kinetic Trainer receiving 'No Signal' when pairing with Android Zwift Companion. 3. I want to use the companion app as a bridge, lots of people use this solution, but my android tablet (Galaxy Tab S6 Lite) pad does not display the “Pair Through Phone” button. Any help is appreciated. Hi, 2 days ago everything worked perfectly. My configuration: Zwift 1. I’ve checked the ZC is on the same network as my Apple TV. Few problems: Zwift on laptop does not Hi, Zwift Hub refuses to pair with my Companion App. , power, cadence, HRM, controllable trainer). Log in to Zwift. 2 Bluetooth drops. Pairing Issues- Unable to pair Zwift via Zwift Companion App - Apple TV [April, 2024] Bugs and Support. zg-4709. The device and phone need to be on the same wifi network for power data to be sent from the Indique que vous pouvez connecter Bluetooth (BLE) avec l'appli Zwift Companion (ZC) pour faire office de pont. 97: 10828: after latest update. 17: 1762: October 24, 2020 Companion app unable to connect. Running it now on an HP Zbook (i7 - 4800MQ @2. We are working on a fix for this issue. Nice! Trainer connected fine. Edit: also, no loss of connection so far, cycling via phone (Motorola Moto G7plus) - the identical phone with which I keep having issues cycling via Companion Hi all - try this place hope someone will have some good advice. There’s nothing when I try to pair the Power source on Zwift. I’ve been using Zwift on my iPad with a Kickr Core. To answer your last question first: no, there isn’t any reaction visible on the pairing screen if the Companion app is working and on the same network. Really struggling at the moment. I’ve ensured that bluetooth is off on my iphone when trying to connect to the Tacx, but nothing, and support won’t answer any of my emails 🙁 I don’t UPDATE September 27 Zwift Companion v3. 33. I connect my laptop with Zwift app to a wall mount flat screen TV, and have Connect on my phone. Very low success rate of connecting my devices to Zwift Apple TV via the Zwift companion app. UPDATE. Open zwift app. Regarding the connection structure @Paul_Southworth is right, you Pair the speed sensor with the Android phone (Bluetooth) Login to Zwift Companion; Login to Zwift on the PC; Wait for game in Zwift Companion; Select “Use Zwift Companion” from the little gear in the upper right corner; Start pairing; Ride On This will pair both speed and cadence sensor, the cadence is wrong, which is normal as I don I decided to open a new topic to split my experiences from another topic (“Heart rate monitor not connecting [November 2023]”) My problem was that I couldn’t connect a “Garmin HRM Dual” (Bluetooth and ANT+ HR sensor) to Zwift Hub Classic for retransmission to the Zwift app. Haven’t worried/thought about this until now because everything has been working swimmingly if I pair my devices via Bluetooth directly to Zwift on Apple TV (wi-fi connection for ATV). M_orgs (M) September 26 , 2021, 11:26pm I have had this problem recently, pairing my Tickr over Bluetooth. I also tried swapping out the batteries, pairing directly and other things. To use Zwift Companion as a bridge to pair your devices, tap the Bluetooth icon at the top of the screen. I connected the HRM, Power, Cadence etc through zwift companion. You can use the Companion Zwift app on another device (iPhone) as long as you use wifi (same wifi modem as computer) and disconnect Bluetooth. But I’ll stay on the first issue. Just keep flashing blue on both. Today, the companion app on my phone has an exclamation mark on the watch under the bluetooth connections icon. I’ve followed all the troubleshooting suggestions I can find - all the permissions are on in Health & I have the apps on my watch & open when trying to pair. Same internet on the phone and apple tv. Wait for the pairing screen to show up. I have killed Zwift App and re-installed. Will try to unpair the tacx’s bluetooth to the computer and go through full bluetooth through the Companion app instead. The latest companion app update is also affecting me. When asked for power source on screen it just spins and searches and no connection becomes available. Zwift on my Windows 10 PC ran alright at 27th January 2022, and not anymore as of today, Jan 31st. I’ve replaced the battery in the Tickr but power does not Seems to work pretty well as long as you limit the number of bluetooth signals only to the one computer (I use MacBook Air hooked up to a monitor) that is operating the Zwift program. It will not pair anymore to my trainer, nor to the polar heart band. I’m using a Mac laptop and a google Pixel 8 Pro phone with the companion app. Now connect any other Bluetooth devices. stats, and more. Bugs and Support. Use Zwift Companion app to find TICKR. Companion app v 3. com. Zwift Ride with KICKR CORE, the all-in-one smart bike simply download the Zwift Companion app on your mobile device or Bluetooth: Compatibility; Handlebar compatibility: Drop Handlebars Using Zwift Companion worked for me. Continuing the discussion from Zwift Companion v3. But will not connect to the game. Watch was paired in ant+ as HR monitor to the trainer through zwift companion, and in bluetooth with the Ipad. I don’t have the wahoo app running when I try to pair with Zwift. Mount a Bluetooth capable sensor onto bike and secure bike to the trainer. Zwift companion downloaded and operational. Ouvrez l'appli ZC sur votre appareil mobile. To avoid pairing to new unknown devices (which takes up one of the available connections), Apple TV no longer auto-pairs UNLESS a device is known My month old Wahoo Tickr was working 9/10 times when I started zwift app. On the main zwift program on the pairing page, there’s a settings symbol on the upper right. I routinely force quit Zwift when I finish a ride on the ATV. If CA does see a BT device it will connect If it’s useful for anyone - I have set up a shortcut automation on my iPhone so that when I open the Zwift Companion app it turns data off on my phone (but keeps on wifi and bluetooth). But if I want to use a heart rate monitor, I need to use the ZC (iOS) but the app never detects a bluetooth connection. Very frustrating, and I was close to throwing my bike out the window. Checking that no other devices The Apple TV only supports two Bluetooth connections, so for your test you should not pair the HRM, just pair the trainer and the Click shifter. It was working fine last week. When I close the app it turns data back on. Completely random, sometimes turning Bluetooth on and off before starting Zwift helped, sometimes simply restarting Zwift was enough, To use the Smartbike Stages SB20 with Zwift, Stages recommends the following Bluetooth pairing: Advanced pairing For certain use cases, we recommend pairing the left power meter as Power Source and Cadence, then the StagesBike as Controllable. I’m running Zwift App and Companion both on Android devices: Swift App on Huawei Mediapad M5 Swift Companion on Samsung Galaxy S10 Everything (Wahoo Kickr 1960 + Sigma HRM) works like a charm - but not the new Swift Play controllers. It did work previously but now I can’t get it operating. I have been using my Garmin Forerunner 265 HR without issues for quite some time on Zwift, until the most recent game update. To avoid pairing to new unknown devices (which takes up one of the available connections), Apple TV no longer auto-pairs UNLESS a device is known Hi everyone. You also have the option to pair the HRM to the trainer, which would eliminate one Bluetooth connection on the Apple TV and might allow you to avoid using the Companion app for pairing. I could always pair it using ANT+ to my Garmin headunit and watch, but the Bluetooth pairing to Zwift (via Companion) was unreliable a lot of the time. However, runner never starts moving, Been trying to pair my treadmill to the Zwift app, Hi all, I am using AppleTV and CA running on an iPhone to Bluetooth bridge smart trainer, power, rpm, hr = 4 discrete connections. 1: 642: May 24, 2019 No Signal on Bluetooth Connection. If possible, it would be great to know if your Heart Rate Monitor is working correctly in Zwift over native bluetooth to confirm where the bug is occurring. All this time there have been persistent problems with connecting Bluetooth sensors to Zwift. At this point, I’m not sure what you’ll see since I do not use Windows or pairing via the Companion app. I am using the Companion App to pair. You can add more than 2 devices if you use the Zwift Companion app as a Bluetooth bridge. 9. Pairing Devices In the Right Order. Until then, it can be used without problems. 0 is 100% rolled out to all platforms, you should be able to run the latest version when attempting to pair your Zwift Click over native bluetooth or Zwift Companion bridge. 22. For some reason everything stopped pairing. 1 (March 9th release) fix the connection issues? EDIT: Answer no. On Zwift initial pairing page, Swift locates, identifies and connects to the Bowflex. I’ve tried disconnecting my watch/phone/bike computer and then searching Polar HR reliably connects via Bluetooth and Companion without any issues. Drink more coffeeif you don’t fix it at least you be buzzing Bluetooth pairing advice Kickr snap, Galaxy S20 note plus, surface pro If I do the spindown with the wahoo app, then it takes forever to pair to zwift and I usually have to both connect the snap, heart rate monitor and controllable device (snap). I'm able to pair the resistance/power/cadence just fine through the companion app. (You’ll know it is if you see a phone icon at the top-right, instead of a simple Pour coupler vos appareils à Zwift en utilisant votre appareil Android comme pont, procédez comme suit : Pour les appareils Android, l'appli ZC créera automatiquement un pont quand les autorisations de localisation seront activées. Setup: Wattbike Atom (firmware version 1. I do the power and cadence through the Assioma’s, Trainer through Snap, and heart rate through the Apple Watch via the companion app. I always pair my devices (Wahoo kickr bike and Tickr Fit HR monitor) through my laptop running windows 10 and have the companion app running on the side to look at map giving ride one to other zwifters. It appears that the main Zwift app was trying to find your devices over native Bluetooth and not through the Zwift Companion app. Everything is connect fine, i can ride with no problems, but the only thing is that i can not feel the inclines or declines. Le périphérique et le téléphone doivent être sur le même réseau wifi pour que First, let’s make sure you’re using Bluetooth. I updated the firmware on the Wahoo. Trainer is connecting to my phone, and phone is connecting to Zwift, but the trainer won’t register as connected to Zwift through Companion. Phone is right next to hum. shooj (Shuji) March 9, 2022, 10:05pm 23. 1 patches this bug, and has been released to the Play Store, and is propagating worldwide. Zwift won’t find the Neo Can someone confirm whether or not it is necessary to pair the Neo with the laptop via bluetooth before asking Zwift to connect? I can pair the Neo with the laptop and it appears in Device Manager OK. My setup: KICKR Snap Wahoo pedal cadence sensor Wahoo TICKR heartrate monitor New AppleTV with the Zwift app iPhone XS with the Zwift Companion app Without fail, Snap and cadence sensor connect directly to Zwift app on AppleTV and work perfectly. In Zwift settings Pair with Zwift Companion rather than Bluetooth - worked instantly for me - amazing. I’ve done all the normal investigations, but am now drawing blanks on how to connect my ZwiftHub to my Windows PC via BT. Companion App’s Bluetooth Dropout Device Indicates you can connect Bluetooth (BLE) with the Zwift Companion (ZC) app as a bridge. Apple’s Bluetooth device limit for ATV has not changed. Everything is installed correctly however my zwift click controls are not found. Completely ruins the day. Gave up. 6 will not connect to my trainer (Jet Black Volt) via bluetooth pairing. Reviews said they work with Zwift, but I’m not getting them to show up in the pairing list. So I decided to use the Companion App for BT connection but the option to switch to Companion was grayed out. I am running Zwift on a new iPad Pro 13. If Unlock an entirely new Zwifting experience when you pair them with your Zwift account. I use an Ant+ dongle for my zwifting but am aware I have to use bluetooth to connect the Sterzo. It pairs with wahoo app, and also to apple tv via bluetooth. I trying to pair my Kurt Kinetic Control Trainer to Zwift through the Android Zwift Companion app, I have received result in “No Signal” in the pairing screen. Can’t use my new ride as I can’t change gear. In this state, there is no signal even if I reconnect on the connection screen. If you are using an iOS device, you may need to enable “Device Connection” in your Settings menu first. Which makes it impossible to update the hardware in an attempt to fix the 5-10W when I stop pedalling. it still works if i connect it directly on zwift on my iphone (and also with my Launch Zwift. Also, do I need to I have this problem only with my TICKR HR Monitor. Disabling the Bluetooth connections in the Zwift Companion app, seemed to help a little, but did not cure it entirely. Controllers: Also must pair over Bluetooth: Heart Rate: if using. Installed Zwift on my office I have a Zwift Ride with the Wahoo Kickr Core. When I all connected, good to go. I’m Gian from Zwift. Here is what is already done: Updated both the hub & click through the companion app It’s able to see the click in the companion app Turn on the click a few times, always waiting till the blue light is flashing No, because it’s not the zwift app on Apple TV that’s pairing to the two trainers. It worked in 2022, but when I tried to pair the HRM to Zwift Hub via ANT+ or BT since Device: personal computer with bluetooth dongle and windows 10. Hi all, I’m having an ongoing issue with my cadence not connecting to Zwift. Are there any issues Companion App Bluetooth pairing issues? [Android] [March 2022] Known Issues. I’m connecting this way because the main app running on Windows has stopped using the Sterzo in game (although connects to it in the UPDATE Companion app v 3. Smart Traner: Elite Suito binds to device 1 via Bluetooth. EDIT: also double-check that you have force closed the Wahoo and Garmin Connect app’s on your phone - they may be grabbing the signal before Zwift has a chance. Open up your bluetooth settings app and look to make sure that the kinetic shows up as an available device. 28. My desktop PC is running Windows 11, and has the latest Zwift client installed. Click “Okay. Have reinstalled zwift and zwift companion on phone. When I go to start screen and Tap to Pair Heart Rate monitor, it just shows as searching. Not being all that tech savvy, I was wondering if Zwift’s internet recommendations are still valid (“a bandwidth of 3 Mbps or higher, with a ping under 50 ms”) as the game evolves and is Hello, For the last year I’ve successfully used the companion app as a Bluetooth bridge and it’s been rock steady. It takes 2 minutes to set up so . Hey Zwifters, Update #3 We should have a fix for this in the next update. But in the last few weeks it’s become extremely flaky especially during a ride involving ERG mode, so bad I’ve had to switch back to pair my windows 10 direct. Brand new KICKR Core Cannot get my Zwift Clicker to stay connected for longer than 2 minutes, tried everything but a pre firmware update, nothing seems to work. I’m connecting this way because the main app running on Windows has stopped using the Sterzo in game (although connects to it in the The latest companion app update is also affecting me. I have been using the Garmin Speed Sensor 2 and Cadence Sensor 2 along with the Wahoo TICKR on a Cycleops Fluid 2 trainer since October 2019 without any major connectivity issues – just the odd minor I just got a Zwift Hub One with the Click shifter. The little ANT+ icon is flashing away, I’m pedaling away and no joy. Fitted OK to Stages Sb20 bike. I tried to restart the phone, computer, router. It was working this time yesterday, and now it’s not. Hello all, now that Zwift version 1. Yesterday (1/19) had a Zwift update push through and install on Windows 10 and now Zwift is unable to pair Bluetooth using the Companion app. On a Mac or PC? You can use both Bluetooth and ANT+ at the sam The companion app on my phone has just stopped picking up any Bluetooth devices. I can connect via my iPhone and the ios app, so I know there’s an output from the Tacx, but using the iPhone is far too small for me when cycling. or isn’t transmitting the detected devices correctly to zwift. Pairing a Saris Trainer Before you pair your Saris (previously known as CycleOps) trainer, visit the Saris page and complete their steps to set it up. It will give you the option of Bluetooth connection thru companion app or main program. However when I connect directly through a bluetooth connection there isnt any No help for you, I don’t use any Apple devices. Zwift. In the bluetooth settings on the computer it shows that the bluetooth is running and has no issues. So far, I haven’t had any issues I’m a long time Zwifter and technically competent. Wahoo Kickr Core is recognized with no issues. I’ve got an Apple Watch 6 but can’t get it to pair with Zwift at all. It was occurred after the last Zwift updates because was working fine a lot of time, any updates about it? With the Zwift process in the background, I can’t do anything else. I don’t believe any of the Zwift apps did any updates, so I can’t fingerpoint. It seems that many users prefer running on “inferior” devices while screencasting to a larger display, but the Macbook fits snugly into the M3 handlebars and I have no interest in adding more devices. Like zwift, but wanted to use a personal PC instead. I have to switch back and forth from time to time for whatever reason. Check out our guide to using Zwift Companion for workouts. The cadence shows up on my Garmin watch and Garmin 520 bike computer but nothing on Zwift. I kept getting the same error, that my BT was turned off, but it was on and working. support. Due to limitations with ATV, only Hi everyone. It doesn’t pick up my smart trainer through Bluetooth, so I have been using the “pair through phone” option. Please help. My wahoo tickr can connect with Zwift but says no signal. I always use a Polar H10 HRM, Kickr Gen 2, Wahoo Cadence sensor, Wahoo headwind. Will now try turning I’m sorry that the companion app has stopped pairing to the game. Sometimes CA sees BT devices, sometimes not. Great to know you are interested in making Zwift part of your indoor cycling routine. Something has changed to make Companion pairing - and staying paired - with Zwift on ATV become very unreliable. After a few years of using my laptop to run Zwift, I switched to Apple TV4K (I’m setting up a pain cave, and I don’t want to have to set up the PC every time I use Zwift). For certain versions of Zwift, this configuration may require selecting the StagesBike as Power Source, then Windows 10 app, zwift companion I drop numerous times every single ride. I’ve posted this under Hi @James_Duane and welcome to forums! This is Alejandro from Zwift. When I want to pair, the light of the Hub turns solid blue, it tries to connect but than “Pairing rejected by Zwift Hub” appears on my phone. 1: 191: April 24, 2024 Bluetooth pairing not working in companion app - Android. This is the discussion thread for players who are having problems pairing to the controllable trainer signal using the iOS version of the Zwift Companion app v3. All are updated. Hi, I have been successfully been riding with my setup below for the past couple weeks. Weird. Could you please try the following? Open Zwift on your Apple TV. Here’s to Update #3 being confirmation of the fix! Synopsis Currently trying to pair the Kurt Kinetic Trainer to Zwift through the Android Zwift Companion app will result in “No Signal” in the pairing screen. It’s paired using the Zwift companion. No issues if I connect my bluetooth devices directly to Zwift Apple TV app (but I’m limited to just two devices). Get Zwifting Why Zwift This is expected and normal over Bluetooth. A deeper dive led me to notice that when I’m in the pairing screen on the companion app and click on the hub for example it will connect but as soon as I navigate My 2014 Mac running MacOs Monterey 12. I use either my Apple Watch or my Wahoo Tickr X as my HRM. Setup was easy, and I use the companion app, initially with my iPhone SE (older model), but that seemed to drop my Wahoo Tickr connection every few minutes. min. I also tried to used the companion app to pair from the It worked fine until the latest update. All are fully updated to latest versions etc. I have wasted so many hours trying to get this set-up to work and dealt with 4-5 different people from Zwift sending me the same links telling me to delete and re-install the app but nothing works! I’ve deleted and reinstalled the app on my Hi all, Beginning just this past week, I have started having similar issues with Garmin Speed Sensor 2 connecting to Zwift Companion App. You can tell what type of connection you’re on by the icon in the device list on your pairing screen: If you’re on a phone, tablet, or AppleTV, you’ll use Bluetooth for all connections (with some rare exceptions). When i launch the zwift program up, then the zwift companion app up, i get a little orange triangle at the bottom of the bluetooth icon on my phone. Tried with Zwift companion on the same phone to no avail. The orange Recently I changed my Zwift setup in order to take advantage of the video output and create an immersive experience. Open zwift companion app. Assurez-vous que le Bluetooth de votre téléphone est activé. zwift. Please update when this becomes available to you. Apple Store Opens a new window Google Play Store Opens a new window. 1. Cadence: yup, Blueooth. PEA_SHOOTER_GC_Beast (PEA) October 15, 2019, 3:05pm 4. It would see it - but would show state “No Signal” in Zwift, and So pairing the 3S and the Direto to Zwift on the Apple TV via Bluetooth, no problem. “ I am having issues connecting via Windows Bluetooth. Was working before on this laptop but then @Daren @Paul_Denison We’d like you to try again and report back if the pairing behavior on Apple TV is back to normal. When I try and pair the Click controller in the Zwift app, I can see the device but when I click on it, nothing happens. Headwind and headphones through my phone. 2 (16K534) Elite Qubo Smart Digital B+ Stages Gen3 power meter Polar H7 heart rate monitor Android smartphone with Zwift Companion app I use The modifications to the pairing screen make it clear that Zwifters must pair their Bluetooth devices by one of these two methods: Using Zwift Companion (on your phone), which works via your local network and does not limit the number of devices you can connect; or; Directly to AppleTV, which only allows two device connections One problem leads to another I’m connecting my Wahoo Kickr, Sterzo, Click, and HRM to Zwift using the Companion App on Android (Samsung S21 to Windows 11), and the connection dies after about an hour and 15 minutes. Shop Zwift Shop Orders & Billing Returns Shop FAQ. I’m trying to get started with Zwift, went out and bought these MOOFIT speed & cadence sensors off amazon. Pair your devices; If after following these steps you are still having trouble connecting your trainer to Zwift, I would like you to try using the Zwift Companion App again. Device connection is on on companion. I switched to the companion Hi all, Beginning just this past week, I have started having similar issues with Garmin Speed Sensor 2 connecting to Zwift Companion App. Using companion app for connecting everything. Trainer has blue light flashing which instructions say is pairing mode. The watch companion app shows nothing but the unpaired message. I did a limited test this evening and had no issues pairing with my iPad. iPhone: My Bluetooth setup requires a phone running the Zwift Companion Took delivery of a Zwift Ride and Wahoo Core yesterday. Bluetooth on iPhone is on and operational . 5km into a 30km training zwift companion cuts out - “lost connection”. Every time I quit the Zwift app on my iPad, I get what seem to be phantom notifications afterward that “Bluetooth communications use power: Some devices are still connected to Zwift via Bluetooth. I’m just curious whether there is any advantage when pairing devices directly to the computer or through the companion app. Have you tried connecting thru the companion app. If you have been struggling, as I have, to get your sensors to pair through the Android companion app while using Zwift on the Apple TV without the sensor reporting “No Signal”, I have some good news. Lately, it is not recognized on the initial pairing screen after I launch the game, no matter what I do (reconnecting Bluetooth, restarting the Pair Bluetooth Devices. I usually also have my bluetooth headphones running through my phone. Then I open the companion app from the Same issue here as well when using companion app connected to ATV. Almost Hi from France! Everything was running well with my Ipad / garmin fenix 6 pro / Zwift hub. oyo almw mfuqtt ayvj lli onlub yrqivn suodz adf wzlk